| Return postage will be paid by | Buyer |
| Returns Accepted | Returns Accepted |
| After receiving the item, your buyer should cancel the purchase within | 30 days |
| Return policy details | *** Return and Refund Policy ***
*Returns & refunds*
We are continually updating and improving our products so we will endeavour to send the latest version of the product.
Some products do have a variation in colour and design and are sent out as a random selection.
We have a 100% satisfaction guarantee, if you are not happy with your item, please notify our Customer Services team by sending an email for Returns Authorisation. Please provide your order number/our invoice number, and a brief explanation of the problem.
*Unwanted or Unsuitable Items*
If you are unhappy with a product you have purchased from us, you may return the product within 14 days of delivery for a refund. All products must be returned in their original packaging. You are responsible for the cost of returning unwanted items to us.
Please notify our Customer Services team by sending an email for Returns Authorisation. Please provide your order number/our invoice number, and a brief explanation of the problem.
*Damaged Items*
Please do not accept or sign for an order which is visibly damaged. If you receive an item which has been damaged in transit, please contact us as soon as possible. We will endeavour to provide a replacement as soon as possible. This does not affect your statutory rights.
Please notify our Customer Services team by sending an email for Returns Authorisation. Please provide your order number/our invoice number, and a brief explanation of the problem.
*Faulty Items*
In the unlikely event that you receive an item which proves to be faulty we are happy to help. However, we do ask that you notify us of any problem within a reasonable period of time.
Please notify our Customer Services team by sending an email for Returns Authorisation. Please provide your order number/our invoice number, and a brief explanation of the problem.
*Items Received In Error or Wrong Items Received*
If you receive an item that you did not order notify our Customer Services team by sending an email for Returns Authorisation. Please provide your order number/our invoice number, and a brief explanation of the problem.
*How to Return a Product*
Please notify our Customer Services team by sending an email for Returns Authorisation. Please provide your order number/our invoice number, and a brief explanation of the problem.
Please pack the items so that they will not be damaged in transit. Include a copy of your receipt/delivery note and a brief note of the reason for return.
Thank you for visiting KM ONLINE the EXCELLENT ONLINE SHOP!
KM ONLINE |
| MPN | C1678 |
| Tool Type | Spanners |
| Brand | Brand |
| Type | Type |
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